![]() Disk Utility Most Mac users are familiar with Disk Utility. It’s used to format hard drives, create RAID arrays, mount volumes, burn disk images (.dmg files), and fix basic disk problems. The Repair Disk function can be used on any non-startup drive and can fix simple volume or filesystem errors. Repair Permissions is the other kind of maintenance Disk Utility can do. While less important in solving problems than with previous Mac OS X versions, this operation can help when you can’t open certain files or programs on your Mac. Disk Utility also monitors the basic S.M.A.R.T. ![]() Status of any internal hard drives, providing a (potentially) useful indicator of pending drive problems. Network Utility An all-purpose application to check basic connectivity status, Network Utility lets you check Ethernet, Airport or Bluetooth Port Info, Ping, Lookup, and Traceroute internet addresses, and scan for open ports and vulnerabilities. Using these tools can help determine where a problem lies when you can’t get online. Does your ethernet or Airport card (port) have an IP address? If not, you aren’t on the network at all.Ĭan you successfully Ping or Traceroute the name or IP address of the website you’re trying to reach? If not, it’s a problem somewhere between you and the remote site. ![]() Where things fail provide clues for network troubleshooting. Airport Utility Airport Utility is used to control Apple Airport equipment: Airport Express, Airport Extreme, Time Capsule. It is the only utility available to control this gear, and does not work with non-Apple equipment. Therefore this program is something you either must use or never use, depending on your WiFi setup.Īirport Utility will allow you to add new or items on your LAN or reconfigure existing equipment, check for and apply firmware updates, and find out why the light keeps blinking yellow on the front of your Airport Extreme. Keychain Access If you’ve forgotten the password for something you previously entered on your computer, there’s a good chance this item has been saved to your keychain. WiFi passwords, email accounts, server logins, most of these items can be found in the system keychain. Keychain Access is the utility used to view, change or delete these stored items. The fastest way to access this utility is to double-click on your user keychain file: /Libary/Keychains/login.keychain If the item you’re looking for doesn’t appear in the list, use the search box.ĭouble-click on the item you need, then click Show Password. You will need to enter your current keychain password before viewing the item, this is the same as your Mac user password. Console Your Mac keeps track of normal and abnormal operations in a series of system and application logs – startup, network activity, installations, errors and crash details. When problems occur it can be helpful to look through these logs for clues as to what’s happening. After launching it click the Show Log List button. You will see items grouped by System and User tasks. Logs which are often useful are the system.log, any crash logs, and anything generated by apps you’re having problems with. Apple HW Test ( on disc) Since the days of the original iMac Apple has provided a hardware test utility on the CD or DVD bundled with your Mac. This utility can check memory, graphics hardware, disk performance and basic Mac operation. I find this most useful for finding bad RAM. ![]() If your Mac plays a series of tones at startup instead of its usual chime, Apple HW Test is what you want to have. Restart with your restore disk in the optical drive – or Flash drive, for new MacBook Airs – and hold down the D key at startup to boot into the Apple HW Test Utility. Note that these discs are specific to the machines they shipped with, they will not work with other models.
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